|The Medicare Project
a consumer's guide to Medicare Information resources
topics in this section: Medicare Ombudsman, complaints, issues, appeals, rulings
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How the Medicare Beneficiary Ombudsman Works For You
source:Centers for Medicare & Medicaid Services
file sie: 2 pgs; languages: English
from the brochure: "An “Ombudsman” is a person who reviews issues and helps to resolve them. Congress requires that Medicare have a Beneficiary Ombudsman who helps people with Medicare. The Medicare Beneficiary Ombudsman shares information with the Secretary of Health and Human Services, Congress, and other organizations about what works well, and what doesn’t work well, to continuously improve the quality of the services and care you get through Medicare by reporting problems and making recommendations.... "
more from Centers for Medicare & Medicaid Services:
from the web page: "Takes you to a list of Ombudsman frequently asked questions, and offers the option to submit your own question..."